Use inclusive language and resources

Use inclusive language and resources

Be mindful of colour blind users and don’t depend on colours alone to communicate meaning in your resources. 

Further information

Colour blindness affects approximately 1 in 12 men and 1 in 200 women worldwide (Colour Blind Awareness, n.d.). Yet a lack of awareness around colour blindness means that many visuals – particularly graphs, charts and maps – aren’t designed with colour blind users in mind. To avoid producing inaccessible visuals, consider the following:

  • Use symbols, as well as colours, to convey your message.
     
  • When using colours in charts or graphs, consider using textures as well.
     
  • Avoid colour combinations that are indistinguishable for some colour blind users (e.g. red and green, blue and purple, light green and yellow, etc.)

For more recommendations, see Collinge (2017).

    Be flexible and responsive

    Be flexible and responsive

    Frequently check students’ comprehension levels so that you can better respond to the skill levels of the students. 

    Examples
    • Consider surveying or polling students (anonymously) at the beginning of the class to check their confidence levels with different skills or concepts. This can be used to set students at ease (knowing there are others struggling with new concepts) and guide you during the class (indicating what topics need further explanation). Online platforms such as Google Forms, Poll Everywhere, or FLUX (Monash only) can be used for this kind of anonymous survey.
       
    • Ask comprehension questions regularly to check students’ understanding. If teaching via zoom, consider inviting students to answer using the chat function. 
       
    • Be aware that acquiescent response bias means that yes/no questions are more likely to be answered 'yes', meaning that asking 'do you understand?' is more likely to meet a 'yes' response, although this may not reflect the student’s actual understanding level. Try asking questions where 'no' answers reflect comprehension, such as: 'Would you like further clarification on any point?'

    Allow short breaks in your classes or consultations to give students time to process information and rest. 

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    Examples
    • This can mean planning breaks between activities, or factoring in time for reflection. Time for processing information and rest is particularly useful for a neurodiverse group of students.
       
    • Some students require more time to answer questions or complete tasks for a variety of reasons. Build flexibility around activities into your planning.

    When talking to students about their work, ensure your feedback is constructive.  

    Examples
    • Be clear and explicit about how students can improve their work, providing them with some practical advice for the future.
       
    • When providing feedback on assignments, refer to assignment rubric/marking guide if available.
       
    • Comment on what the student is doing well. Focusing only on where the student is going wrong can be demotivating (Sarkany & Deitte, 2017).
       
    • Encourage the students to ask questions about your feedback, and regularly check their comprehension and understanding of your advice.

    Strive to be flexible in your consultation times and when scheduling library workshops, especially if you know a student (or a group of students) struggles to be on campus within certain hours due to work or family commitments. 

    Why are they not coming [to classes]? Does it come down to the fact that they have to go and work from 5:00 till 10:00, ... or do they live ages away and they have to travel and don't have their own car and they’re limited to the campus bus … sometimes you’re simply not aware of what the issues are for them, and you try, as much as possible, to schedule things at times that are a bit more inclusive. – Library staff member

    Further information

    Students from low-SES backgrounds, as well as mature-age students and those studying part-time, are often 'time poor' due to 'balancing financial pressures, family responsibilities and/or significant hours of employment' (Devlin, et al., 2012, p.4). Empathising with this experience of time poverty, and understanding when students struggle to complete assignments due to these circumstances, can facilitate better teaching and learning experiences.

    Make arrangements for support workers (e.g. notetakers, assistants, interpreters) who might accompany a student with disability. 

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    Examples
    • When teaching a student who is assisted by a notetaker, scribe, or interpreter, direct your conversation to the student, not their learning assistant.
       
    • Check if you need to pause, or repeat the information, for the support worker to catch up (Mortiboys, 2010).
       
    • When using breakout rooms in zoom, ensure that the student and support worker are placed in the same room. This may mean manually assigning students to rooms.

    Be proactive and intentional

    Be proactive and intentional

    Be explicit in all aspects of your teaching. Telling students how they can address you, clarifying the learning aims and outcomes and articulating class structure is all part of inclusive practice.

    Examples
    • Clearly articulate the purpose, aims and expected outcomes of the class or e-learning resources. For embedded classes or resources, these should reflect the unit objectives. The Research Skills Development (RSD) framework (Willison and O'Regan, 2006, 2016) can be useful when articulating and scaffolding these objectives.
       
    • At the beginning of each class, it is a good idea to give a brief outline of the structure and expectations for the session so that you make your expectations about student-participation in your class explicit. Students from culturally and linguistically diverse backgrounds, in particular, can have different expectations of how classes will run, so it's important to articulate your expectations.
       
    • Students have varied understandings of what to expect and how to behave in the classroom and clarifying expectations reduces anxiety and encourages participation.
       
    • In zoom, it is particularly important to be clear to students about the value of their contributions as well your expectations about how they can contribute. Consider whether it’s best to use breakout rooms, the chat function, the ‘raise hand’ function, and then be explicit about the format.
       
    • Be consistent with terminology and make links between topics/parts of the lesson clear through ‘signposting’.*

    *Signposting is language which helps learners navigate though the lesson more easily. It can indicate the kind of information being discussed (is this an important point, a divergence, or an example), transitions between topics, and how ideas are related. Examples could be ‘This is a key point’, ‘This is an example of...’, or ‘This relates to…’

    Whilst useful for all learners, this is particularly useful for neurodiverse students and students with mental health concerns who may have trouble with concentration, memory, or processing information.

    Scrutinise what assumed knowledge is reasonable, for first-year cohorts in particular, and take time to explain the basics. 

    There are a lot of subtle ways where we can unintentionally 'other' people – making people feel like 'others' – by any kind of assumption that the students that are in our class have the same knowledge that we have, or came into being a student the same pathway we did. – Library staff member

    Examples
    • Take the time to explain jargon as many students have never encountered such terms before. Examples of terms and concepts not widely understood outside academic environments may include: peer review, academic literature, scholarly literature, primary and secondary sources, academic journals, scholarly databases, critical thinking, argumentation, contention, and so on.

    Design classes so that they involve active learning. 

    Active Learning means that students are actively engaging with and thinking about the learning material through tasks or discussion, as opposed to passively listening or reading. This increases critical thinking skills and improves retention and student motivation (Prince, 2004).

    Examples
    • Examples of active learning activities include brainstorming, case studies, debating/discussion, peer feedback, quizzes or polls, and jigsaw activities. For zoom examples see Active Learning for Your Online Classroom: Five Strategies Using Zoom and scroll down to 'Active learning strategies'.
       
    • Students with less confidence or who are more introverted, for example, may be uncomfortable contributing to a whole-class discussion - working in pairs might provide them with a way to get involved and share their ideas that is less intimidating. You could use a 'Think, Pair, Share' structure, for example. In a class about using the library search, you could give students two minutes to write a list of keywords they would search for ('Think'), then give them five minutes to talk about that list with the person next to them ('Pair'). Then you can ask for volunteers to 'Share' with the whole room. This structure also gives students who have learned English later in life enough time to think about and articulate their answers in English. 
       
    • Explore ways of making the most of the teaching space. If there are large whiteboards around the room, for example, they might provide a way to get students active during group work. 
       
    • Find ways to make database and software demonstrations interactive, to keep students involved and engaged. When demonstrating the use of Search, for example, consider having students volunteer topics or keywords - then get them involved in finding and combining search terms (as in the 'Think, Pair, Share' example above). Alternatively, ask the students to perform their own search on topics relevant to them, then ask them to discuss the problems they encountered in pairs.

    Find out more about Active Learning

    Scaffold students’ learning, so that it gradually introduces and progresses their knowledge and skills. 

    A 'scaffolded learning' approach begins by providing students with a support structure or framework that is gradually removed as they become more independent (Devlin et al., 2012). This technique helps to alleviate the frustration and discouragement students can feel when encountering new and difficult concepts.

    Examples
    • Break up complex concepts or skills into smaller tasks, giving students time to practice and give feedback at each stage of the lesson.
       
    • The Research Skills Development (RSD) framework was designed for this purpose - to scaffold the different aspects of skills development - and can be a very useful tool when teaching research and learning skills and progressing students/researchers to greater levels of autonomy (Willison & O'Regan, 2006, 2016).
       
    • Articulate complex concepts in multiple ways. This may involve rephrasing key concepts or using visual aids or images to represent them differently. 
       
    • Create vocabulary or concept guides for specific topics and give students a chance to look this over before and after class. This is particularly useful for students who have English as an additional language. 
       
    • Begin with a simple task, followed by learning tasks of increasing complexity. Using Bloom's taxonomy can help with this. 
       
    • Model the task for students. This involves working through the task yourself, whilst verbalising what you are doing and why you are doing it, including any mistakes you may make along the way.