Be proactive and intentional

Consider the ways in which students from different backgrounds approach and interact with their education, and proactively strive to make your teaching and educational environment inclusive from the outset.

Non-traditional university students are less likely to be aware of the implicit expectations of university teaching staff so making those expectations explicit is key to inclusive teaching. This means intentionally designing learning activities and resources in which take into account a wide range of skills, experiences, learning preferences and ways of knowing.

Why are we running this class? Let's make that really clear, so then we can make it clear to the students. – Library staff member


Guidelines
  • Design classes so that they involve active learning. 

    Active Learning means that students are actively engaging with and thinking about the learning material through tasks or discussion, as opposed to passively listening or reading. This increases critical thinking skills and improves retention and student motivation (Prince, 2004).

    Examples
    • Examples of active learning activities include brainstorming, case studies, debating/discussion, peer feedback, quizzes or polls, and jigsaw activities. For zoom examples see Active Learning for Your Online Classroom: Five Strategies Using Zoom and scroll down to 'Active learning strategies'.
       
    • Students with less confidence or who are more introverted, for example, may be uncomfortable contributing to a whole-class discussion - working in pairs might provide them with a way to get involved and share their ideas that is less intimidating. You could use a 'Think, Pair, Share' structure, for example. In a class about using the library search, you could give students two minutes to write a list of keywords they would search for ('Think'), then give them five minutes to talk about that list with the person next to them ('Pair'). Then you can ask for volunteers to 'Share' with the whole room. This structure also gives students who have learned English later in life enough time to think about and articulate their answers in English. 
       
    • Explore ways of making the most of the teaching space. If there are large whiteboards around the room, for example, they might provide a way to get students active during group work. 
       
    • Find ways to make database and software demonstrations interactive, to keep students involved and engaged. When demonstrating the use of Search, for example, consider having students volunteer topics or keywords - then get them involved in finding and combining search terms (as in the 'Think, Pair, Share' example above). Alternatively, ask the students to perform their own search on topics relevant to them, then ask them to discuss the problems they encountered in pairs.

    Find out more about Active Learning

  • For embedded classes, try to find out ahead of time whether any students will need special accommodations due to disabilities, and plan your class accordingly. 

    Examples
    • This may involve asking the lecturer or unit coordinator if they are aware of any students with special needs.
       
    • Check physical teaching spaces before classes begin, to ensure there are no obstacles that would impede accessibility for students in wheelchairs or with other mobility impairments.
       
    • If you have administrative access to the unit's Moodle site, you can generate an AAA (alternative arrangements for assessments) report (Monash only). Although some information will be of limited relevance, it may still indicate whether classroom accommodations need to be made for any students. 
       
    • The AAA report will indicate whether a student has a support worker. If so, when using breakout rooms in zoom, ensure that the student and support worker are placed in the same room. This may require manually assigning students to rooms.
  • Scrutinise what assumed knowledge is reasonable, for first-year cohorts in particular, and take time to explain the basics. 

    There are a lot of subtle ways where we can unintentionally 'other' people – making people feel like 'others' – by any kind of assumption that the students that are in our class have the same knowledge that we have, or came into being a student the same pathway we did. – Library staff member

    Examples
    • Take the time to explain jargon as many students have never encountered such terms before. Examples of terms and concepts not widely understood outside academic environments may include: peer review, academic literature, scholarly literature, primary and secondary sources, academic journals, scholarly databases, critical thinking, argumentation, contention, and so on.
  • Be aware of potential gaps in computer literacy and digital skills. These gaps are disproportionately experienced by students from low-ses backgrounds and other equity groups. 

    Further information

    In her report into digital skills among Australian high school graduates, Sue Thomson (2015) notes the significant gaps in digital skills between students from high- and low-SES backgrounds, with schools in low-SES and regional areas reporting a lack of access to skilled IT training and reliable, up-to-date IT resources. 

  • Be explicit in all aspects of your teaching. Telling students how they can address you, clarifying the learning aims and outcomes and articulating class structure is all part of inclusive practice.

    Examples
    • Clearly articulate the purpose, aims and expected outcomes of the class or e-learning resources. For embedded classes or resources, these should reflect the unit objectives. The Research Skills Development (RSD) framework (Willison and O'Regan, 2006, 2016) can be useful when articulating and scaffolding these objectives.
       
    • At the beginning of each class, it is a good idea to give a brief outline of the structure and expectations for the session so that you make your expectations about student-participation in your class explicit. Students from culturally and linguistically diverse backgrounds, in particular, can have different expectations of how classes will run, so it's important to articulate your expectations.
       
    • Students have varied understandings of what to expect and how to behave in the classroom and clarifying expectations reduces anxiety and encourages participation.
       
    • In zoom, it is particularly important to be clear to students about the value of their contributions as well your expectations about how they can contribute. Consider whether it’s best to use breakout rooms, the chat function, the ‘raise hand’ function, and then be explicit about the format.
       
    • Be consistent with terminology and make links between topics/parts of the lesson clear through ‘signposting’.*

    *Signposting is language which helps learners navigate though the lesson more easily. It can indicate the kind of information being discussed (is this an important point, a divergence, or an example), transitions between topics, and how ideas are related. Examples could be ‘This is a key point’, ‘This is an example of...’, or ‘This relates to…’

    Whilst useful for all learners, this is particularly useful for neurodiverse students and students with mental health concerns who may have trouble with concentration, memory, or processing information.

  • If providing treats (or catering) during classes, tours or events, be aware of dietary requirements and eating restrictions and try to provide alternatives. 

    Examples
    • Whenever possible, provide gluten-free, dairy-free, nut-free, vegan, halal, kosher alternatives, such as Skittles.
  • Look for opportunities to integrate learning about, or representation of, Indigenous cultures and traditions into your classes. 

    Embed Indigenous knowledges and perspectives in all university curricula to provide students with the knowledge, skills and understandings which form the foundations of Indigenous cultural competency. (Universities Australia, 2011, p.9)

    Example
    • This could involve using positive examples involving Aboriginal or Torres Strait Islanders, or using works by Indigenous authors or artists when drawing on items from library collections.
    • CQUniversity's Great Guide to Indigenisation of the Curriculum is a great resource for tips on how to integrate Aboriginal and Torres Strait Islander epistemologies into your teaching. 
  • Promote help-seeking behaviours and ensure students are informed of where to go for support. Include contact information, links to relevant content, or information about the R&L point where possible. 

    I always try to include, any time when I'm creating, whether it's powerpoint slides or new Lib Guide page or Moodle or whatever, somewhere in each piece of content links to all of the places they can go to get help—whether it's the drop-in times or a Lib Guide or my email address – Library staff member

  • Scaffold students’ learning, so that it gradually introduces and progresses their knowledge and skills. 

    A 'scaffolded learning' approach begins by providing students with a support structure or framework that is gradually removed as they become more independent (Devlin et al., 2012). This technique helps to alleviate the frustration and discouragement students can feel when encountering new and difficult concepts.

    Examples
    • Break up complex concepts or skills into smaller tasks, giving students time to practice and give feedback at each stage of the lesson.
       
    • The Research Skills Development (RSD) framework was designed for this purpose - to scaffold the different aspects of skills development - and can be a very useful tool when teaching research and learning skills and progressing students/researchers to greater levels of autonomy (Willison & O'Regan, 2006, 2016).
       
    • Articulate complex concepts in multiple ways. This may involve rephrasing key concepts or using visual aids or images to represent them differently. 
       
    • Create vocabulary or concept guides for specific topics and give students a chance to look this over before and after class. This is particularly useful for students who have English as an additional language. 
       
    • Begin with a simple task, followed by learning tasks of increasing complexity. Using Bloom's taxonomy can help with this. 
       
    • Model the task for students. This involves working through the task yourself, whilst verbalising what you are doing and why you are doing it, including any mistakes you may make along the way.