Be aware and informed

Be aware and informed

Remain aware that conventions around personal names differ between cultures, and in some cultures naming conventions might be different from western conventions.

Examples
  • When teaching citing and referencing, for example, it is best to avoid referring to a 'Christian name' and 'surname', and instead clarifying what you mean by 'given name' and 'family name'.
     
  • Consider including examples of how to cite non-Western names that may not neatly fit into Western categories and citation systems.

Take the time to learn about Indigenous cultural practices, such as smoking ceremonies and Sorry Business, so you can respond with understanding when these are mentioned by students.

Further information

Without stereotyping, consider non-Western approaches to education and the impact this may have on students’ learning.

Examples
  • In many Asian countries with Confucian world-views, students primarily learn through repetition and memorising. These students may need more encouragement and guidance about engaging in critical thinking or creative expression (Merriam & Kim, 2008).
     
  • For information about incorporating Aboriginal and Torres Strait Islander peoples' knowledges into your teaching, see the Great Guide to Indigenisation of the Curriculum.
     
  • Some cultures discourage speaking out of turn, or even speaking without being asked, impacting on how students engage in collaborative learning (Maringe & Sing, 2014). Seek ways to encourage all members of a group to participate (ie. you could assign each member a task to complete).
     
  • Take into account that some non-Western cultures privilege the collective good over individual rights, which can impact on how students are motivated to learn and how they understand and interpret knowledges and referencing.
     
  • Understandings around the role of the teacher and authority vary from culture to culture. Talking in the presence of elders, or questioning the teacher or their knowledge can be considered highly disrespectful.
  • Some students come from countries without copyright laws and that have different approaches to referencing and academic integrity. You may mention when discussing plagiarism that the concept of ‘owning’ knowledge, as currently understood by Australian Universities, largely stems from the historical development of copyright laws in Australia, Britain and the USA. These can conflict with Indigenous understandings of knowledge, for example. Some concepts or stories are only to be shared under particular circumstances or with particular people with a specific relationship to the storyteller, something that copyright laws (and referencing systems) in Australia do not reflect. 

  • Include group or pair work to assist students establish intercultural relationships and recognise the value of diversity (Edmead 2012).

​​​​​For larger classes, or an ongoing series of classes, you may wish to make an Acknowledgement of Country. Anyone can make an Acknowledgement of Country, though note that a Welcome to Country ceremony can only be performed by a person who is a Traditional Owner of the land you are on.

Further information
  • At many Monash University campuses and sites in Victoria we acknowledge the people of the Kulin Nations, as this is inclusive of all Indigenous peoples in the area. However, at the Parkville campus, we acknowledge the Wurundjeri people. At Peninsula, the Traditional Owners of the land are the Bunurong (sometimes spelled Boon Wurrung) people. 
     
  • Suggested wording for an Acknowledgement of Country on campus: 'I wish to acknowledge the people of the Kulin Nations, on whose land we are gathered today. I pay my respects to their Elders, past, present and emerging.
  • Suggested wording for an Acknowledgement of Country online: 'I wish to acknowledge the people of the Kulin Nations, on whose land Monash University operates. I pay my respects to their Elders, past, present and emerging. Attendees may based elsewhere, so we pay our respects to Traditional Owners of the land from wherever you may be joining us.'

  • You can also acknowledge Traditional Owners in official documents or your email signature—for example: 'I wish to acknowledge the people of the Kulin Nations, on whose land Monash University operates. I pay my respects to their Elders, past, present and emerging.'

Note that an Acknowledgement of Country should always be made at formal library events, such as exhibition openings and conferences, preferably by the first speaker in their welcome or introduction.

Find out more on the Victorian Government’s 'Welcome to Country and Acknowledgement of Traditional Owners' website or Monash University's 'Recognising Traditional Owners' website. 

Learn about the software available in the library’s adaptive technology rooms (ATRs); if you know the kinds of assistive tools available to students and how these programs can impact use of e-learning resources, you can more easily provide accessible documents. 

Further information
  • The assistive software available includes screen readers (JAWS), screen magnifiers (MAGic or ZoomText), dictation software (Dragon), learning and literacy support tools (texthelp read&write, inspiration) and optical character recognition (OCR) software (ABBYY FineReader).
     
  • Knowing how screen readers work, for example, is important when designing online resources, as it helps you recognise the importance of proper page structure, appropriate use of headings and hyperlinked text, and the necessity of alt text for images and icons. Further details about creative accessible documents can be found in the Web Content Accessibility Guidelines website.
     
  • To use the ATRs, students must be registered with DSS. For more information, contact Disability Support Services (DSS) or talk to one of the library’s Disability Contact Officers.

Become familiar with the services offered by the library’s Disability Contact Officers, and the university’s Disability Support Services (DSS), so you can refer students on as required.

Further information
  • There are useful resources on the DSS intranet (Monash only), including an Inclusive teaching toolkit for students with disability and an Inclusive teaching checklist.

Reflect on your teaching practices

Reflect on your teaching practices

Collect feedback from students and staff, and use this to guide the design of future classes or resources.

Examples
  • For classes and workshops, consider using a Google Form to facilitate student feedback. These can be filled in on laptops or devices, or they can be printed and handed out for completion at the end of the class.
     
  • For embedded Library classes, it is also worth following up with the lecturer or tutor after the class for additional feedback.
  • For e-learning resources, make sure there are feedback avenues in place, so users can let you know if they found something unclear.
     
  • Remember to gather feedback during the class or consultation as well as at the end, and adjust your teaching as necessary.

Engage in an ongoing reflection about your culture and assumptions.

Examples
  • Be mindful of your own culture and the basic assumptions and norms that are informed by your background. Your culture and experiences will shape your assumptions about gender, sexuality, cultures and ethnic groups, students with disabilities and low-SES students.
     
  • Take opportunities to reflect on your assumptions, particularly when they are challenged. Be open to learning about other cultures as much as possible, through self education and through participating in Cultural safety training.

Use inclusive language and resources

Use inclusive language and resources

Avoid using slang, colloquialisms, metaphors and other culture-specific references or language conventions. If you do, try to clarify what you mean or explain the context. 

Examples
  • These may not be understood by students from other cultures, or unfamiliar with the conventions of Australian English. If using cultural references, provide some context so they can be understood by all students.
     
  • Metaphors, like the 'paragraph burger', are often inaccessible to students who do not have English as a first language, and/or for students on the Autism spectrum. If you do use metaphors, try to offer alternative phrasing or an explanation that clarifies what you mean. 

Be flexible and responsive

Be flexible and responsive

Create activities and resources which present information in multiple ways using a mix of visual, aural, verbal, and kinesthetic approaches, allowing for different kinds of student engagement and abilities. Be ready to change activities or formats if what you are doing is not working.

Examples
  • You may have a written passage for students to read, then a video or activity which explains that information in another way, or in more depth.
     
  • Disability Support Services (Monash only) can assist in developing materials for students with specific conditions.